I sent the wrong attachment! What do I do?
In case you missed it, a woman who attached a hilarious photo of Nicolas Cage instead of her resume was featured in Huffington Post. For most of us, this is an all too familiar scene.
However, if you’re sending attachments via email – like the woman in our case study – the damage is done after clicking “Send.” If you find yourself in this position, keep in mind the following tips to manage the situation:
- Don’t freak out. Realize that this happens to the best of us. The more attention you draw to yourself and to the mistake, the more interested people will become in the incorrect file.
- Own up to it. The quicker to fix your mistake, the better. We all know that no one is perfect – so most people will evaluate the way you handle a crisis situation as a judge of character – rather than quickly judging you for a simple mistake.
- Email – don’t call. You might think that explaining yourself by speaking to the recipient will help alleviate the problem, but it’s not necessary. Just send the correct file, reference that the new file is the correct one, and a short apology for the confusion.
- Learn from your mistake. Sending the wrong attachment is a mistake that can be excused sparingly. These tips will help you for the occasional hiccup, but not if this becomes a habit. It’s important to check your emails every time before sending. Also if you have gmail, make sure you add the “undo send” feature!